EFACE "Chart a course for every endeavor that we take the people's money for, see how well we are progressing, tell the public how we are doing, stop the things that don't work, and never stop improving the things that we think are worth investing in." President William J. Clinton, on signing the Government Performance and Results Act of 1993 Today when we talk about customer satisfaction and quality, we talk not only about the quality …showed first 75 words of 17505 total…

…showed last 75 words of 17505 total…with their associated departments and designations Key Result Areas - the various Key Result Areas e.g. run time of machine for production dept, no of grievances solved per month for the human resource department etc These master files are used by the software to minimize the time taken by the appraiser to enter the various details of the appraisee while doing the appraisals. Attached herewith are the screen shots of the software package screens: