Introduction Listening can be our most powerful communication tool! People speak at 100 to 175 words per minute, but they can listen intelligently at 600 to 800 words per minute (WPM). Since only a part of our mind is paying attention, it is easy to go into mind drift - thinking about other things while listening to someone. The cure for this is active listening - which involves listening with a purpose. It may be to gain information, obtain …showed first 75 words of 640 total…

…showed last 75 words of 640 total…speaker says...NOT on what interests them. - Takes brief notes. This forces them to concentrate on what is being said. Conclusion One of the most important tool of communication is listening skills. If a manger wants to have a healthy relationship with his or her subordinates he has to be a good listener. As by listening efficiently a Manager can come with great solutions and help built the trust and confidence of the subordinates.