Communication in the Workplace: Stories of businesses who have found a way to make things work through human communication, real human contact From The Soul at Work by Roger Lewin and Birute Regine Story I: "DuPont: Down on the Plant" "When Dick Knowles arrived as Belle's new plant manager in April of 1987, he knew he faced an uphill battle, both to get the plan working efficiently again and thus avoid the loss of jobs, and …showed first 75 words of 2875 total…

…showed last 75 words of 2875 total…ted it to feel like family, not only for the workers, but for the guests also. The restaurant engages in many community activities, such as discounted lunches for residents, weekly softball games, and sponsored social gatherings. Everyone at the restaurant does their job, and if there is any other job that needs doing, it always gets done by someone. In a way, it is ordered chaos, from which creativity and appreciation for "family" emerges.