Case study: Knowledge Management at American Management Systems - Knowledge Centers
Title: Case study: Knowledge Management at American Management Systems - Knowledge Centers
Category: /Literature/North American
Details: Words: 2457 | Pages: 9 (approximately 235 words/page)
Case study: Knowledge Management at American Management Systems - Knowledge Centers
Category: /Literature/North American
Details: Words: 2457 | Pages: 9 (approximately 235 words/page)
Table of Contents
Title Page...........1
Abstract..............3
Situation Background - "AS-IS".........4
Issue Identification...............5
Opportunity Identification...........6
SWOT Analysis................6
Stakeholder Perspectives...........7
Problem Definition - "TO-BE"...........8
End-State Goals...............8
Alternative Solutions.........8
Analysis of the Options....10
Risk Assessment and Mitigation.........10
Implementation..............10
Conclusion......................12
References..................13
Abstract
American Management Systems, Inc. was founded by five individuals initially working together in the 1960's for the Department of Defense under the auspices of Secretary Robert McNamara. They are Ivan Selin, Charles, Rossotti, Patrick Gross, Jan Lodal
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What's your strategy for managing knowledge? Harvard Business Review. March-April. pp.106-116
Hyde, A.C. and Mitchell, K.D.(2000) Knowledge Management: The Next Big Thing. The Public Manager. Volume: 29. Issue: 2. Bureaucrat, Inc.p.57
Polanyi, M. (1966) The Tacit Dimension. Routledge and Kegan Paul. London.
Reimus, B. (2001) Knowledge sharing within Management Consulting Firms, retrieved 25 November 2005 from: http://www.Kennedy.info.com/mc/gware.htm.
Zack, M.H. (1999) Managing Codified Knowledge. Sloan Management Review. Volume 40, No.4. pp.45-58