1.0<Tab/>Introduction In today's economy, change is all-pervasive in organisations. It happens continuously, and often at rapid speed. Because change has become an everyday part of organisational dynamics, employees who resist change can actually cripple an organisation. As a result, if management does not understand, accept and make an effort to work with resistance, it can undermine even the most well-intentioned and well-conceived change efforts. The attitudes of employees are important …showed first 75 words of 2616 total…

…showed last 75 words of 2616 total…-50 [Online], Available: http://cbae.nmsu.edu/~dboje/jocm.html [2004 Nov. 14] Hultman, K. (1995, Oct). 'Scaling the Wall of Resistance' Training & Development, 15-22. [Online], Available: http://www.sagepub.co.uk/ [2004 Nov. 12] Kegan, R. & Lahey, L. (200 1, Nov). 'The Real Reason People won't Change' Harvard Business Review 85-92. [Online], Available: http://harvardbusinessonline.hbsp.harvard.edu/b02/en/home/index.jhtml?_requestid=71713 [2004 Nov. 15] Mullins, L. 2002, Management and Organisational Behaviour (6th Ed.), Pearson Education Limited, England